FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us with our contact form or at DesertDiscoParty@Gmail.com
Accessing + Editing Your Files
How do the templates work?
1. Upon purchase, you'll receive an email from Corjl with a link to your digital file(s). Your email and order number can also be used to login to Corjl.com and access your purchased templates.
2. Personalize your template(s) using a laptop/desktop device, save, and download as PNG, JPG or PDF.
3. Finished templates can be printed at home, at a local print shop, or online with Prints of Love.
*To save paper, you can also send your invite via email or text!
Corjl editing instructions can be found here:
https://www.corjl.com/en/learn/editing-instructions/
We're always here to help, and although our templates are self-editable, we offer an "edit for me" option for an additional charge, so don't hesitate to contact us for more support!
What is Editable?
👉🏽 If you are unsure about the template, always try our free demo in the item description before placing your order!
• TEXT: Most text is customizable to allow for name and detail personalization, placement, & font color.
• ARTWORK: Most artwork is locked & cannot be resized or moved. Contact us if you need something customized for a quote!
• BACKGROUND: You can choose your desired background color on the "Backgrounds" tab of most templates.
• IMAGES: Add your own images on applicable designs.
• BACKSIDE: Some templates come with an optional backside, if not, feel free to create your own!
⭐ Template size & Orientation are NOT revisable. Please contact us for a custom quote if you're looking for to change something about the template and we will happily assist.
Can I use my mobile device to personalize my template? What software is needed?
Corjl does not currently support Mobile Devices. Using a laptop or desktop device and a Google Chrome browser is the best way to edit. You will then have access to the entire editing suite on Corjl.
You do not need any fonts or software for any of our designs. As soon as you start editing your template, they will be available directly in your web browser!
Please ensure your browser is up to date, with browsing history, cookies & cache cleared for best results.
Can you edit for me?
Absolutely! Please note, our templates are automatically sold as SELF-EDITABLE.
If you would like to have the convenience of our shop editing for you, please add THIS listing to your order and send us a direct message.
✨ The purchase of the above listing covers any and all templates you add to the cart with the same order number, regardless of how many you have.
Why is my design getting cut off?
We create our designs up to the edge on our editing program to allow for extra lines or information on your invite.
To avoid your design being cut off, please ensure the "show bleed" box is checked before downloading. This will automatically resize your design to include all information and graphics of your template!
Additionally, if you are not sending your template digitally, we recommend printing using PDF and checking the "print multiples" box for your convenience of having multiple designs on one page.
General
What size are the templates?
Here are the current template sizes offered at Desert Disco Party:
• Invitations: 5 x 7" (fits A7 Envelopes)
• Medium Inserts: 6 x 4"
• Small Inserts: 3.5 x 2"
• Chip Bag Labels: 11 x 8.5" (fits 1 oz single serving chip bags)
• Chocolate Bar Labels: 5.25 x 5.5" (fits 1.55 oz Hershey Bar)
• Cupcake Toppers: 2 x 2"
• Food Tent Labels: 4 x 6"
• Gable Box Labels: 6 x 3.5"
• Juice Pouch Labels: 3.5 x 5" (fits standard Capri Sun + Koolaid Jammers)
• Table Signs: 8 x 10"
• Thank You Cards: 7 x 5" (fits A7 Envelopes)
• Tags + Labels: 3.5 x 2"
• Water Bottle Labels: 8.5 x 2" (fits 8 or 16.9 fl oz water bottles)
• Welcome + Milestone Signs: 18 x 24
As of right now, these are the only available template sizes. If you need a different size, don't hesitate to reach out for a custom quote. For other products, the listing description will let you know which sizes are available.
How do I print my templates?
SAVE WITH PRINTS OF LOVE. Prints of Love offers 10% off, FREE envelopes, AND FREE shipping with the following link!👇🏽
www.printsoflove.com/ref/DesertDiscoParty | USE CODE: DesertDiscoParty10
• SHOP LOCAL 😉: UPS, FedEx, Walgreens, Staples, etc. Download your template as a PDF or JPG with the "Show Bleed" option selected.
💗 A NOTE ON LOCAL PRINT SHOPS: While we love working with local businesses, some shops may be more selective when it comes to copyright and may not be able to print your template. Although all DDP graphics are purchased under fair use laws, certain print shops may have other copyright guidelines outside of our control. For this reason, we always recommend working with our partner, Prints of Love.
• HOME PRINTER: Download as a PDF with the "Show Bleed" & "Save Paper" options selected.
• Vista Print is not recommended for our files at this time
✨ PAPER CHOICES:
• Invites, Inserts, Cupcake Toppers, Food Tent Labels, Gable Box Labels, Table Signs, Favor/Gift Tags, Thank You Cards: After performing a test print, Heavy Card Stock is suggested. It's best to use 100-130lb card stock in white or whatever color you choose!
• Chip Bags, Chocolate Bar Labels: Glossy Photo Paper is recommended
• Juice Pouch + Water Bottle Labels: Vinyl Waterproof Sticker Paper is recommended
• Welcome Signs: Matte white foam board is recommended for printing quality posters.
Business Hours
We are open Monday through Saturday, 9am to 8pm EST
Closed on weekends & school holidays.
If you have any questions or run into trouble with your order, please contact us. We are always available for support and do our best to respond within 24 hours of your request.
Love the vibe, but I don't see what I'm looking for...
I'm passionate about helping others achieve their exact event visions! Let's discuss how we can create a design that matches your exact vision!
Please also reach out if you need color, template sizing, graphic additions, or wording adjustments!
🌵🪩 The purchase of custom work grants Desert Disco Party the right to re-sell any and all custom templates created in the shop publicly.
Returns + Shop Policies
What is your Return Policy?
Due to the digital nature of our products, we do not allow cancelations, refunds, or exchanges, and all sales are final. Please thoroughly read the description and try the demo before purchasing to ensure it's a perfect fit for your party planning needs.
We are always available to answer any questions or concerns prior to placing your order!
If you have an issue with your purchase, please don't hesitate to reach out here or at DesertDiscoParty@gmail.com for support & assistance!
Shop Policies
• We offer 90 days to customize & Download our templates
• Templates are sold as digital, PRINTABLE files, no materials will be shipped
• The customer is responsible for typing their own text into the template correctly, including spelling, grammar, and event logistics. With the purchase of an "edit for me," the customer is responsible for approving the final spell check & edits prior to printing. We are not responsible for any errors or related printing costs.
• Actual print colors may differ slightly from what you see on screen. Colors can also be affected by card stock choice.
• HOME PRINTING: please ensure that your home printer can print the weight & quality you require. A test print is recommended before bulk printing. For best results, visit a local print shop if you are unhappy with the quality of your home print. We do not take responsibility for the print quality.
Terms of Use
• Upon purchase, customers agree to the terms of service and confirm testing of the demo link in the item description.
• Templates sold on Desert Disco Party are SELF-EDITABLE, printable files. No printed materials will be shipped.
• Templates are meant for ONE-TIME USE ONLY (not including spelling and/or event detail revisions). Our templates can be edited, saved & downloaded an unlimited number of times for editing & proofing purposes ONLY for up to 90 days. The creation of multiple versions for different projects or events is NOT permitted and will result in your access being revoked.
• All designs are the property of Desert Disco Party. Desert Disco Party's content, graphics, and templates are for your personal use only and not for republication, distribution, sale, or other purposes. By purchasing, you are granted permission to print for your personal use only. Any unauthorized distribution of Desert Disco Party's content is prohibited and will be met with legal consequences.
• Failure to comply with terms will result in Desert Disco Party revoking access to templates without a refund.
✨ SUBMITTING AN ORDER & PAYMENT CONFIRMS THAT YOU HAVE READ AND UNDERSTAND OUR SHOP POLICY & TERMS LISTED ON THIS FAQ PAGE.
Still have questions?
We're here to help! Fill out the form and we will get back to you as soon as we can.